Instant TellTale
(let's call it ITT)
Customer Experience Enterprise Solution

Believe in customer experience? Want to catch "the moment of truth"? Need feedback from customers right after experiencing your service?

We have THE tool for you!

ITT is the enterprise solution for:

  • collecting customers' feedback immediately after visiting offline and online channels
  • real time data analytics
  • customer experience management ("close the loop")
  • employee engagement
  • market trends
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Live feedback just after the customer interaction, revealing true customer feelings.

  • Different access levels give quick and easy access to live data via Dashboard
  • Custom design and fully brand compliant
  • Notifications and red alerts when the customer is dissatisfied and the opportunity to win him back with a proper and timely manner reaction
  • The ability to change content to reflect the individual business needs
  • Structure by country, region, city, local store, or any other group
Interaction

Create online Survey

Instant TellTale helps you easily build surveys with a simple and clean interface and flexible options

Collection

Multichannel response

Collect responses via multiple channels: Link, email, Info Kiosks, Web sites or Social media networks, etc.

Analytics

Feedback in real time

Watch results in real-time, segment data using powerful filters, and export your data to Excel or CSV

Management

Close the loop

Enables you to analyze customer feedback as soon you receive it and set alerts to immediately respond to issues and problems, your company gains the opportunity to proactively close the loop and positively influence customer retention

Easy, Relieble and Flexible


Flexibility

Regardless of your organization size or program complexity, we can design a program that will fit your needs now and scale with your organization over time.


Scalability

Elastic Load Balancer ensure server application to respond, no matter how many connections comes in same time.


Support

Team of professionals, working in our technical support, guarantees you professional maintenance and quick support during the whole period of cooperation.


Cloud service

We are using top Cloud services with servers located in Europe.


Licence

Yearly cloud licence without any limitation for users or surveys.


Personal domain

Dedicated domain for application hosting. Also you can use your existing web domain.

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